Shortcut to body
Shortcut to main menu

FAQ

Q.

[Payment progress]How do I proceed with the payment?

Content Open/Close
A.

For more information, please refer to the 'news' list on the official ticketing website.

URL: https://tickets.gwangju2019.com/en/newsview?buid=132

..

 

Q.

Is there any other offline ticketing office other than those installed at the venue of competition?

Content Open/Close
A.

  Tickets would be sold at main ticketing center installed within organizing committee as well as outlet ticketing booth at the major railway stations and baseball stadiums for enhanced accessibility.

      It will be operational from April 1, 2019. 

Q.

What are the advantages of booking tickets in advance?

Content Open/Close
A.

  Early birds would have the advantage of discounts according to the number of tickets reserved. You can get a discount up to 15%. 

Q.

How do I buy tickets with my mobile device?

Content Open/Close
A.

        Tickets can be purchased using a smartphone. Visit the 2019 Gwangju World Championship ticketing official website (https://tickets.gwangju2019.com) for the purchase. 

Q.

When do ticket box open on site during championship period?

Content Open/Close
A.

   You may purchase tickets at Ticket Box Office located near the stadiums from 3 hours before the start of the game. The hours of operation are from 3 hours before the game to 30 minutes after the game.

Q.

Can I buy tickets by phone?

Content Open/Close
A.

  You can only receive notices and information for tickets for 2019 Gwangju World Championships through call center. However, we offer assistance to non-internet users and elderly people for reservation. We encourage you to make a direct online purchase for your privacy.

 

Q.

How should Koreans living abroad purchase tickets?

Content Open/Close
A.

   Koreans living abroad should register for membership through the 2019 Gwangju World Championships Ticketing website. Tickets must be picked up on-site at ticket booth located in the entrance of the stadium or the main ticketing center in Organizing Committee by presenting reservation confirmation sheet.

Q.

Can foreigners living in Korea buy tickets in Korea?

Content Open/Close
A.

   Yes, foreigners living in Korea can purchase tickets online just like general public in Korea. However, foreigners need to sign up to website by entering name and email. Also, please note that if you choose to receive your tickets via delivery, you will only be able to receive it locally given that you had entered a correct address.

Q.

When can international fans buy tickets?

Content Open/Close
A.

   International fans could also buy tickets as those in Korea from January 2, 2019. For the convenience of international fans, sales of package deals (tickets + transportation + accommodation, etc.) linked with admission tickets will be sold in separate travel agencies as a part of hospitality 

*It's not ready yet. I will notify you on the homepage as planned.​ Sorry, please wait.

Q.

Is there any limitation in quantity and age to the ticket purchase?

Content Open/Close
A.

   The number of tickets available per person is 8 pieces for each game type and session. There is no limit to the number tickets for same game category or session.

      Ex.) For the same game type, number of tickets for game session * 8 pieces are available; such as 8 tickets for morning round, 8 tickets for afternoon round and 8 tickets for the following morning round for swimming category.

 

  The age at which tickets can be purchased online is beyond 19 according to the Information and Communications Network Act., if individual below 18 years old attempts to buy tickets, he/she will not be able to sign up as online member (however, limiting offline purchase is not possible).

 

Children under 24 months can be admitted free of charge under the supervision of a guardian, but no seats are provided for the children.

Q.

How do I reserve (buy) tickets?

Content Open/Close
A.

    Ticket purchase (reservation) is done in the following stages.

If you are purchasing online, you need to sign up your membership at the 2019 Gwangju World Championships Official Ticketing  Website (https://tickets.gwangju2019.com) first.

     After joining a membership, search by game, date, session or venue, and select the game to purchase ticket for. If you are applicable for discount, check in the relevant box and designate shipping location to complete your ticketing process.

        - Purchase time per session is possible until payment is made, and if the payment is not processed, tickets pending for purchase will be automatically deleted.

        - All payment processing for online purchase is available only card .

 

   For offline ticketing, main ticketing center installed in Organizing Committee offices starting from April 1, 2019 as well as ticketing office at main train station and banks designated as secondary sales outlet can be used for ticket reservation.

       (All payments for offline payment are available with card and cash.)

 

    Starting from July 12, 2019, during championships period, tickets will be sold at the box office where the game is held  at.

Q.

From when and how can I purchase admission tickets?

Content Open/Close
A.

   Online : You can start purchasing tickets from January 2, 2019 at official ticket reservation webpage (https://  tickets.gwangju2019.com) and you can also buy online through your mobile device.

 

  Offline: Starting from April 1, 2019, you may purchase admission tickets at the main ticketing center, which will be installed separately at Organizing Committee's main office. Purchases will also be possible through major railway stations and main banks as designated as secondary sales agencies.

     Starting July 12, 2019, tickets will also be available at the ticket box office located at the entrance of each stadium during official championships period.